Welcome to Brackenbury Vets in West London

For all emergencies, please call our 24hr Helpline on 020 8743 3510 or click here to call now


Welcome to Petcare Brackenbury Veterinary Practice, your local family vet in West London, between the Goldhawk Road, King Street, Hammersmith Grove and Ravenscourt Park, dedicated to providing the best care for you and your pet.

Petcare brings you the best in veterinary care for your pets, and we pride ourselves in our value for money philosophy. Much of our work takes place behind the scenes, so you may not witness the quality of all our services, but you can be confident that every pet patient is treated with tender loving care. This practice has been here in West London since the 1930’s and was even operating through the war while having to use blackout blinds. Call us on 020 8743 3510 or register your pet and book a consultation.

Brackenbury Petcare Practice provides a veterinary service in West London, including Goldhawk Road, Shepherd’s Bush, Hammersmith, Ravenscourt Park, Stamford Brook and Brackenbury Village.

Save money, spread the cost

For a small monthly fee your pet will get all the essential preventative treatments and 10% OFF all your veterinary bills.

Joining the Petcare Brackenbury Pet Health Club is a great way to spread the cost of essential treatments to keep your pet healthy and to save money on any bills at the vet practice as soon as you join.

Need help paying your vet bills?

carefreecredit-logoThrough our providers, CarefreeCredit, we can offer you INTEREST FREE payment options for your vet bills (anything from £500 to £25,000).

You can apply online in the vet practice, or at home, the application takes 3 minutes to complete, the decision is instant and treatment can begin immediately after approval. You spread the cost of your bill over 12 months with no interest payable, your pet gets the gold-standard treatment they deserve, and we get paid automatically by CarefreeCredit. Quick, simple, minimum fuss!

What we’ve been up to

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Tracey Wilson, Svetlana Rivilis and 13 others like this

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Aimée RaponeGood job as always team! Interesting case2 weeks ago
Denise CrawfordLove ❤️ you Lady and so glad 😁 on the road to recovery!2 weeks ago   ·  1
Angie GutierrezAww Lady! Did you think you were a little piggy bank!? 😅So glad you are home with your loved ones ❤️😘2 weeks ago   ·  1
Hilda MessaSpeed recovery por Lady. I'm glad she is doing well at home! 💌2 weeks ago   ·  1
Claudia JohannaOh Poor Lady... what a scare you have given your mummy. .. I wish you a speedy recovery...x2 weeks ago   ·  1

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Dog show starting at 12pm!

3 categories:
*Best Dressed
*Dog that most looks like owner
1st, 2nd & 3rd prizes to win!

Come and see us under the white tent to register!
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This is Peaches. Some of you may have seen her feature on here a few times and some of you may have met her here in the clinic.

She originally came to us at Brackenbury in October last year, after being found on the street with a prolapsed rectum – this was due to on-going diarrhoea.

When she first arrived, she was underweight, covered in fleas & ticks, had ear mites and was very smelly.
She had to stay in our isolation cage and we could only handle her when wearing gloves and gowns, as we had no idea of her history or if she had anything infectious.
She was treated with Stronghold and put on a gastro-intestinal diet to hopefully get rid of the diarrhoea. We also started ear medication which made her very greasy!

After a few weeks in the clinic, and her diarrhoea not improving, it was decided that the next thing we needed to do, was repair the prolapse.

The surgery Peaches needed is not a frequently performed surgery, and after speaking to James at our Chiwick branch and a specialist surgeon Tom and the team developed a plan and took her to theatre.

The surgery was successful, however we had still not fixed the diarrhoea.

Over the next few months, we trialed Peaches on lots of different diets to try to improve her stools, we sent a faecal sample to the lab to check for any bacteria or parasites we may be able to treat and we even tried a course of steroids in case the issue was as simple as an inflamed bowel.
None of the usual diets we use to treat diarrhoea had worked, her faecal analysis came back clear and not even the steroids made a difference!

We had finally started to accept that she was just going to have diarrhoea forever and maybe she would have to stay with us and be the clinic cat.

Our last idea was to try Peaches on a raw diet.

Raw diets are fairly new on the market, and are generally not our first choice. This is because there are few around that are properly balanced diets, and by feeding an unbalanced diet, you can cause more harm than good.

I looked into a few different companies, and sent an email to NaturesMenu. I told them Peaches' story, and asked if they would be able to give us a sample of their raw diet to try. They very kindly sent us 2 boxes!!
Even though Peaches is NEVER fussy when it comes to food, we had to wean her onto the raw diet over a week – the texture is very different to the other dry diet she had been on, so it took some getting used to.
After 1 week, Peaches was eating only NaturesMenu raw diet, and her stools were formed and less smelly!!

She has now been on her raw diet for 3 weeks and is doing really well!

Peaches is a great example of how sometimes there is no “quick fix”, especially when it comes to skin & dietary allergies, but with perseverance & patience, you can get there in the end!
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Laura Alexander, Dee Knox and 11 others like this

Grace GeorgeGo peaches!!! Xxx1 month ago
Natures MenuFantastic news, we are so pleased that Peaches is doing well.1 month ago

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Happy Easter everyone! While you're enjoying a nice long weekend, these kitties are enjoying a break in our fully booked cattery.
Spaces are filling up fast for summer, so be sure to get in touch with us soon if you want to book!
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Olena Karpenko, Fionnuala McNally and 4 others like this

Camilla GomesOoh nice to see Muffin's friends. Pls send me pictures of my little bundle of joy 🙂 thanks for taking care of her 🙂1 month ago

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What people say about us

Cat boarding & cattery

cat-bording-brackenburyWe offer short/long term cat boarding for pet patients and guests at our modern and well equipped cattery in Brackenbury.

All our guests are fed an individually recommended diet and their health and well-being is monitored daily.

Find us

146 Goldhawk Rd, Shepherd’s Bush, London. W12 8HH.

Mon, Wed & Fri – 8.30am to 6pm, Tue & Thur – 8.30am to 7pm, Sat – 8.30am to 1pm.

Other locations

Register with us

Are you new to Brackenbury Petcare? Thinking of registering your pet?

Getting started couldn’t be easier. Visit our registration page to find out more.

Who’ll look after your pet

Meet Chris

Chris is our Head Vet. He qualified in Australia in 2010 and joined the Petcare team in 2014.

Meet the rest of the team >>

Meet Rebekah

Rebekah is our head nurse at the clinic.

Meet the rest of the team >>

Meet Anna

Anna has been working across the Petcare group as a veterinary receptionist since 2012.

Meet the rest of the team >>

Meet Haley

Haley is our Ward Assistant here at the clinic.

Meet the rest of the team >>

Meet Lara

Lara is our Group Practice Manager and has been working in veterinary practices for over 10 years.

Meet the rest of the team >>

About Brackenbury Petcare

Careers with us

We’re always on the look out for caring, experienced, highly-motivated people to join our friendly team here at Petcare Brackenbury vets.